Privacy Policy
Last updated: December 2025
Effective Date: December 23, 2025
At Event-X, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
1. Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Name, email address, phone number
- Payment information (processed securely through third-party providers)
- Profile information and preferences
- Event booking details and history
Usage Information
We automatically collect certain information when you use our platform:
- Device information and IP address
- Browser type and version
- Pages visited and time spent on pages
- Search queries and booking patterns
2. How We Use Your Information
We use the information we collect to:
- Process and manage your bookings
- Communicate with you about your account and bookings
- Send you important updates and notifications
- Improve our platform and user experience
- Detect and prevent fraud or abuse
- Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share your information only in the following circumstances:
- With Venue Owners: To facilitate bookings, we share necessary booking details with venue owners
- Service Providers: With trusted third-party service providers who assist in operating our platform
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
4. Data Security
We implement industry-standard security measures to protect your information:
- Encryption of data in transit and at rest
- Secure payment processing through PCI-compliant providers
- Regular security audits and updates
- Access controls and authentication measures
5. Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your account and data
- Opt-out of marketing communications
- Request a copy of your data
- File a complaint with relevant data protection authorities
6. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience. For more information, please see our Cookie Policy.
7. Children's Privacy
Our platform is not intended for users under the age of 18. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Event-X Privacy Team
Email: privacy@eventx.com
Address: Lagos, Nigeria